Privacy Policy

Last updated: August 28, 2026

T11N Team ("we", "us", "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. By using this website, you agree to the practices described here.

1. Information We Collect

When you contact us through the form on this website, we receive the information you provide: your name, email address, and the details of your project inquiry. Submitting the form opens your own email client — the message is sent directly from your mailbox to ours.

This website does not require accounts and does not collect payment information.

2. How We Use Your Information

We use the information you send us solely to respond to your inquiry, discuss and deliver the services you request, and maintain our business correspondence with you. We do not use your contact details for unsolicited marketing.

3. Cookies

This website uses a single functional cookie to remember your language preference (English or Vietnamese). We do not use advertising or cross-site tracking cookies.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share it only with service providers that are necessary to operate our business (such as email and hosting providers), and only to the extent required, or when disclosure is required by law.

5. Data Retention

We keep correspondence and project-related information for as long as it is needed to serve you, comply with legal obligations, and resolve disputes. When it is no longer needed, we delete it.

6. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time. Contact us using the email address below and we will respond within a reasonable time.

7. Security

We take reasonable technical and organizational measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the website after changes means you accept the updated policy.